Moultrie PD receives a lot of feedback on 'Open Policing' website

Updated: Mar. 23, 2017 at 5:07 PM EDT
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MOULTRIE, GA (WALB) - Every interaction with law enforcement is different, depending on the incident and situation.

Folks in Moultrie are now receiving contact cards each and every time they come in contact with a Moultrie Police Officer.

The cards are for a website called 'open policing,' that allows people to rate their experience, and give feedback to the department.

"We've actually gotten feedback as far as observations, and then encounters where officers have come out and people give feedback about how the officers interacted and given feedback while they were there," said Melinda Lee, Administrative Assistant Moultrie PD.

Moultrie PD is the first department to jump on board with the technology.

They started the website up last month.

" Its exciting to know that the word is getting out there, people are looking at the site and more people are feeling comfortable to give feedback to us," said Lee.

Now when you scroll though, you see lots of reviews from many different people.

Some complaints, and some compliments. Officers said there is no such thing as bad feedback.

"We encourage any feedback good or bad," said Lee.

Everything is anonymous, so officers can go in and exchange dialogue with members of the public, without fear of being identified.

So far, that seems to have worked well.

" As a department its a good thing, because we hear from the citizens those that don't actually want to give their name or come into the department to give information," said Lee.

Since most departments only do surveys once a year, they said this is a step up. Its something that will be open to the public year round, and constantly monitored.

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