A message for WALB subscribers

At WALB, nothing is more important to us than providing Albany and south Georgia with the very best in local news and weather, along with your favorite NBC and ABC programming.

In order to serve our viewers, WALB has in place agreements with the cable and satellite companies that bring our stations to your home. In fact, WALB has such agreements in place with every TV provider in our area.

Unfortunately, we have been unable to reach an Agreement with Mediacom.

For several months, we have been working to resolve this matter, but so far have been unable to reach an Agreement with Mediacom for the continued carriage of WALB NBC and WALB ABC.  This is particularly disappointing because all the other TV providers in our area have Agreements with us and those Agreements are fundamentally similar to the one we have been negotiating with Mediacom.

As a result, on June 30th, Mediacom customers could lose access to WALB NBC and ABC.

We understand how frustrating this is for you. We share your frustration. After all, you pay Mediacom 100% of your bill each month. Why shouldn't you get 100% of your channels? You can reach your local Mediacom Service Rep at 1-866-637-2225 or 1-800-239-8411  to voice your concern.

WALB  is committed to resolving this matter. But in the meantime, you should know that you have choices. Our station will remain  available on other providers and we are always available free over-the-air.

You can switch to DIRECTTV at  1-888-866-3008.

You can switch to DISH Network at 1-800-617-4883.

You can switch to AT&T U-verse at 1-855-992-8292.

And you can always get your local broadcast channel free over the air.

Thank you for your viewership and support.

FAQ:

Q:           Why is WALB NBC and WALB ABC may no longer be available on Mediacom?

A:            In order for WALB NBC and WALB ABC to be carried to your home by TV providers like Mediacom, we need to reach agreements that set the terms for them to carry our signal. WALB has such agreements in place with all the TV providers in the market, including Mediacom. However, we have been unable to reach an Agreement with Mediacom.

Q:           What can I do if I have lost access to WALB NBC and WALB ABC on Mediacom?

A:            The good news is that you have choices. First, you can tell Mediacom  to put WALB NBC and WALB ABC back on the dial. If enough customers speak up, Mediacom may listen. You can reach your local Mediacom  Service Rep at 1-866-637-2225. Second, you can consider a different TV provider such as DIRECTTV or DISH Network  that both carry WALB NBC and WALB ABC.

Finally, you can always get WALB NBC and WALB ABC  free over the air. You can switch to DIRECTTV at 1-888-866-3008. You can switch to DISH Network at 1-800-617-4883 and you can always get your local broadcast channel free over the air.