How to avoid delays when scheduling a virtual visit at Dougherty Co. Jail

Updated: Jan. 27, 2021 at 10:44 PM EST
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ALBANY, Ga. (WALB) - The Dougherty County Jail is seeing a few glitches with its new video visitation.

Chief Jailer John Ostrander said that if you’re planning a visit, you must upload a current photograph of a state ID, as well as a picture of yourself.

Chief Jailer Ostrander
Chief Jailer Ostrander(WALB)

”We’ve had a lot of visitors misunderstand that they could just upload a couple of different pictures. We’ve had to go in and deny them until they go upload an ID card for us. It’s caused some delays with some visitors but by in large, the inmates are loving it,“ said Ostrander.

Chief Ostrander said the system can be misused.

He said there could be a convicted felon, gang member, or victim trying to visit with an inmate. That’s why it’s important the proper photos are uploaded to verify who that person is.

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