Albany utilities to open centralized call center - WALB.com, South Georgia News, Weather, Sports

Albany utilities to open centralized call center

(Source: WALB) (Source: WALB)
(Source: WALB) (Source: WALB)
ALBANY, GA (WALB) -

Albany Utilities is opening a brand new centralized call center.

The center will open Monday and will be located on Flint Avenue behind the future Albany Utilities building.

It will consolidate four separate call centers into one single center.

Albany residents will now only have to call one number for questions about revenue recovery, special services, or customer service.

Now instead of calling and dealing with the different departments, employees have been cross-trained to deal with the different calls.

The center will be open from 8 a.m. to 5 p.m. Monday through Friday.

Copyright 2017 WALB. All rights reserved.

Keep up with WALB on the go! 
Follow us on social  
   and download our apps!

  • More WALB News10 HeadlinesMore News HeadlinesMore>>

  • Grandparents enjoy early Christmas celebration

    Grandparents enjoy early Christmas celebration

    Monday, December 18 2017 3:22 PM EST2017-12-18 20:22:55 GMT
    More than 100 grandparents spent time celebrating on Monday. (Source: WALBMore than 100 grandparents spent time celebrating on Monday. (Source: WALB

    A sea of red and just a few gray hairs took over Robert Cross Middle Magnet School today. The Albany Recreation and Parks Department held its 17th annual Christmas with grandparents event. 

    More >>

    A sea of red and just a few gray hairs took over Robert Cross Middle Magnet School today. The Albany Recreation and Parks Department held its 17th annual Christmas with grandparents event. 

    More >>
  • Leesburg family welcomes public to yard spectacular

    Leesburg family welcomes public to yard spectacular

    Monday, December 18 2017 3:19 PM EST2017-12-18 20:19:56 GMT
    The home on Story Lane is decorated each year for the holidays. (Source: WALB)The home on Story Lane is decorated each year for the holidays. (Source: WALB)

    A Leesburg home is drawing a great deal of attention this holiday season after turning their lawn into a holiday spectacular.  For many people, stopping by the home has become a family tradition. 

    More >>

    A Leesburg home is drawing a great deal of attention this holiday season after turning their lawn into a holiday spectacular.  For many people, stopping by the home has become a family tradition. 

    More >>
  • Tifton police investigate Sunday night shooting

    Tifton police investigate Sunday night shooting

    Monday, December 18 2017 3:00 PM EST2017-12-18 20:00:42 GMT
    Address where police responded to shooting (Source: WALB)Address where police responded to shooting (Source: WALB)

    The Tifton police are investigating a shooting that injured a man over the weekend. 

    More >>

    The Tifton police are investigating a shooting that injured a man over the weekend. 

    More >>
Powered by Frankly