Georgia Power warning customers about scam calls - WALB.com, South Georgia News, Weather, Sports

Georgia Power warning customers about scam calls

Georgia Power says they won't call customers demanding over-the-phone payment. (Source: WALB) Georgia Power says they won't call customers demanding over-the-phone payment. (Source: WALB)
The company said that there has been an increase in scam calls. (Source: WALB) The company said that there has been an increase in scam calls. (Source: WALB)
Lisa Battle-Jackson (Source: WALB) Lisa Battle-Jackson (Source: WALB)
ALBANY, GA (WALB) -

Georgia Power is warning customers about scam phone calls.

The company said that there has been an increase in scam calls to customers lately.

Con artists, claiming to be from Georgia Power, say you owe money and must provide credit card or pre-paid card information over the phone.

The utility company won't do that and will only ask customers to pay at their business office or another authorized payment location. 

"That's one thing we do not ask our customers to do. We do not ask them to provide credit card or debit cards over the phone. We also do not have our employees to go out into the field to collect any payments," said customer service supervisor Lisa Battle-Jackson.

Georgia Power is working with investigators to catch the scammers.

If you do receive a phone call demanding payment, Georgia Power said that you should contact the 24-hour customer service line at (888) 660-5890.

Copyright 2016 WALB. All rights reserved.

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