BBB: Text message scam can steal bank info

BBB: Text message scam can steal bank info
(Source: Better Business Bureau)
(Source: Better Business Bureau)

ARLINGTON, VA (WALB) - The Better Business Bureau is warning people about a text message scam that aims to fool users into sharing personal information.

How it works

According to the site, users have been receiving a text message that appears to be from a bank.

It prompts the person to update their profile and provides a link to a website.

The BBB warns that the link may even have the bank's name as part of the domain.

Clicking the link takes a user to a form asking them to "confirm" an identity by entering information like name, user ID, and password.

But the BBB says don't do it, and sharing puts the person's information at risk for identity theft.

Check out these additional tips to protect yourself from the BBB:

Just hit delete! Ignore instructions to confirm your phone number or visit a link. Some scam texts instruct you to text "STOP" or "NO" to prevent future texts. But this is a common ploy by scammers to confirm they have a real, active phone number.

Read your phone bill. Check your phone bill for services you haven't ordered. Some charges may appear only once, but others might be monthly "subscriptions."

Know your rights. Real commercial text messages must provide a free, easy way for you to opt out of future communication. Learn more here.

Know how to combat spam texts. In Canada, an anti-spam law covers text messages. Learn more about reporting and fighting spam here.  In the US, forward the texts to 7726 (SPAM on most keypads). This will alert your cellphone carrier to block future texts from those numbers.

Watch out for lookalike URLs. Just because a URL has the name of a real company in it, doesn't mean it's legitimate. Anyone can register a subdomain ( or similar URL (

Ask your phone carrier about blocking third-party charges. Mobile phone carriers permit outside businesses to place charges on your phone bill, but many carriers also allow you to block these charges for free.

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