DOUGLAS, GA (WALB) - The City of Douglas says someone claiming to be representing the city is calling citizens, demanding that they send money immediately. They are using a 1-800 number to falsely solicit the payments.
Douglas does use an automated phone system to contact customers with delinquent payment, but it doesn't ask for payment over the phone.
The City of Douglas also contracts with a third party company in an attempt to collect bad debt, and that agency calls on the telephone and sends a letter. They never ask people to make a payment using a 1-800 number.
"They do not ask for money for the telephone. They let them know ahead of time they are delinquent with their bills and they have until a certain time to come to city hall to make that payment," said Wynetta Bolder.