DOUGLAS, GA (WALB) - City officials are warning utility customers about a telephone scam that asks for payments through reloadable gift cards.
According to a report, callers told customers to make immediate payments through accounts with companies such as Green Dot, and threatened to disconnect their utilities if the payment wasn't made.
City manager Terrell Jacobs reminded residents in a statement that while the City of Douglas does work with a third party company to collect debt from customers that have already had their services disconnected, they do not ask for payment into anything known as a Green Dot account.
He also stressed that delinquent customers are never threatened to have their services disconnected.
Customers can confirm if a call is a scam or not by calling the City of Douglas 311 Customer Care Center, dial 311 or 912-384-3302.
Douglas Police Chief Gary Casteloes said in a statement, "Citizens should always be cautious of anyone who contacts you asking for financial records and remember to verify the agency as legitimate."