911 centers slammed during holidays - WALB.com, South Georgia News, Weather, Sports

911 centers slammed during holidays

DOCO EMS Director Greg Rowe DOCO EMS Director Greg Rowe
ALBANY, GA (WALB) - 911 call centers are busy all year round but its during the holidays when they see a higher volume of emergency calls.

There's about a 15% increase of 911 calls compared to the rest of the year. And when you include the weekends there is about a 25 % spike.

Dougherty County Emergency Service Director Greg Rowe says they typically get more calls the day after Thanksgiving because of Black Friday. He says sometimes people are out rushing to stores and get into accidents on the road or even while shopping inside.

"We enjoy what we do but we rather you be safe out there and enjoy the season," Rowe said. "Enjoy the experience than to have a bad accident or get hurt out there."

Rowe feels its during the holidays when many of us become distracted and we can forget our good habits such as taking our time. He says when we rush we can become forgetful.

"People forget to take their medication this morning because they get up early, hit the streets going shopping," Rowe said. "We have an increase of trauma calls people, people are trying to figure out where they're going next. And traffic is bottle necked and boom you have a few more accidents out there."

Emergency responders expect the volume to go back down after December.

You can have a safe holiday season, just take a little extra time. Rowe feels instead of racing to the stores, plan it out carefully. It can save you from paying traffic tickets or even your life.

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