Veterans waiting for appointments to receive cards

Veterans waiting for appointments to receive cards

With information from The Department of Veterans Affairs-

The Department of Veterans Affairs began mailing Veterans Choice Cards to Veterans currently waiting more than 30 days from the date that is medically determined by their physician for an appointment at a VA facility.

The Choice Program is a new, temporary benefit that allows some Veterans to receive health care in their communities rather than waiting for a VA appointment or traveling to a VA facility.

To improve service delivery, VA has prioritized efforts to get Veterans off wait lists and into clinics through the Accelerated Care Initiative begun over the summer. VA medical centers have increased access to care inside and outside of VA, added more clinic hours and work days, deployed mobile medical units and shared their best practices from VA's high-performing facilities throughout the organization.

Appointments are up 1.2 million in the past four months than in the same period last year. VA medical centers have reduced the national new patient Primary Care wait time by 18 percent; completing 98 percent of appointments within 30 days of the Veterans' preferred date.

Non-VA care authorizations, are up 47% increase over the same period last year.

VA is America's largest integrated health care system with over 1,700 care sites, serving approximately nine million Veterans enrolled in health care services.

For more information about the Choice Program, call 1-866- 606-8198 or visit


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