Changes coming to WG&L billing options - WALB.com, Albany News, Weather, Sports

Changes coming to WG&L billing options

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ALBANY, GA - (WALB) -

You'll soon see new changes coming to how you receive your Water Gas and Lights bills.  Commissioners approved a third party billing option Wednesday, with a company called South Data.

All customers will have the option of being billed through email or continue with paper billing. There might even be a QR code on the E-bill, that you scan with your phone and it takes you directly to the WG&L website for payment.

Officials say the new changes will save money, but won't bring any price changes to customers.

"It really will be eaten up because of the postal rate increase," said Interim General Manager Tom Berry. "Postal rates are going up or have gone up. So this will save us a little bit, but there's still an additional cost because postage rates went up."

Officials say you'll also be able to see multiple bills in one location. The changes are expected to begin in about 2 months.

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