Residents meet with WG&L officials about utility rates - WALB.com, Albany News, Weather, Sports

Residents meet with WG&L officials about utility rates

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Tom Berry, Water, Gas and Light Interim General Manager Tom Berry, Water, Gas and Light Interim General Manager
ALBANY, GA (WALB) -

Concerned Albany residents came out to meet with Water, Gas and Light Interim General Manager Tom Berry.

He answered questions from folks who said their bill was too high.

"It was a cold winter, coldest we had in years. Its natural we have high bills. We had some high bills in there. I think there is some ways we need to find to communicate energy efficiency to the customers better than we doing," said Tom Berry.

Berry says he looking at establishing an energy code.

"As much as possible have every single home in Albany to be at some energy efficient standard. If we do that, it's easier to address usage patterns," said Berry.

Rosie Turner was among dozens of people who voiced their concerns.

"Late fee was unreasonable, but the cut-off was fine," said Rosie Turner.

Turner says she believes Berry was open to working with people and hearing what they had to say.

"When I said the penalty fees were ridiculous, he did ask me what I thought would be reasonable," said Turner.

Berry told folks the rates are not going to lower, and the key is education.

"Utility rates are not going to go down and we need to find ways to use them efficiently," said Berry.

He hopes to hold more town hall meetings, and says classes educating folks on how to be energy efficient might be helpful.

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