Missing burger is no 'Mc-Mergency' - WALB.com, South Georgia News, Weather, Sports

Missing burger is no 'Mc-Mergency'

Lorenzo Riggins called Albany 911 to say he had been shortchanged a burger Lorenzo Riggins called Albany 911 to say he had been shortchanged a burger

An Albany man is arrested after he calls 911 to report being shortchanged a burger at McDonalds in East Albany. Emergency communications officials say it's not a joke to them. They prosecute people who make non-emergency calls to 911.

The caller said he was shocked to be hauled off in handcuffs.

49 year old Lorenzo Riggins called Albany 911 about 6:30 from the East Albany McDonalds to say he had been shortchanged a burger.

911 call audio: "I'm up here at McDonald's up here. And I ordered like seven burgers. And I went to my vehicle right. And I came back in and they took a burger from me. I told the lady that only got six burgers and they won't give me a burger."

911 officials were not laughing. Albany EMA and 911 Deputy Director Jim Vaught said, "It's very important to understand that is a crime. That anytime you call 911 communications center to report something other than an emergency you are actually breaking the law."

911 operators had Riggins stay at the McDonald's. The Operator said "What kind of vehicle are you in?"

Riggins: "I'm in a black Dodge Ram."

The Operator said: "We'll get somebody out to you."

And an Albany Police officer went to the McDonalds and arrested Riggins for violation of emergency 911 telephone; a misdemeanor.

Vaught said, "But the more important thing behind this is when you are tying up a line somebody who really needs that assistance. Maybe an automobile wreck or a heart attack or a house fire. You are actually blocking a line where somebody could be calling in."

Riggins spent the night in the Dougherty County jail, and this morning the municipal court judge released him for time served.

 911 call audio: "I told the lady that I only got 6 burgers and they won't give me a burger."

Officials say that is not an emergency, and that Riggins should have called the Albany Police telephone number, not 911.

Vaught said, "The thing about it they need to understand is that we have their telephone number. And we have their voice recorded. And we will turn it over to the police department, and you will be prosecuted."

Lorenzo Riggins said he was shocked neither the police nor 911 operators gave him any warning or wanted any kind of explanation; he was just handcuffed and locked in jail where he stayed overnight.

Violation of Emergency 911 telephone laws are a misdemeanor, punishable by up to a year in jail and fines.

McDonald's management said they were not aware of the situation.


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