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Phoebe computers improve patient safety

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Physician Kelly Clay uses the CPOE system at Phoebe Putney Memorial Hospital Physician Kelly Clay uses the CPOE system at Phoebe Putney Memorial Hospital
Doug Patten, MD explains how CPOE improves patient safety Doug Patten, MD explains how CPOE improves patient safety
Physician Kelly Clay has been with Phoebe Putney Memorial Hospital since 2006 Physician Kelly Clay has been with Phoebe Putney Memorial Hospital since 2006
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ALBANY, GA (WALB) -

Doctors at Phoebe Putney Memorial Hospital are using a new computerized system to help reduce medical errors and improve patient safety.

Physician Kelly Clay has been with Phoebe Putney Memorial Hospital since 2006. For most of that time she used pen and paper to write out medical orders for her patients.

"It was all paper order so that definitely takes a lot more time for the patient because those medications and all those orders that you write were on paper and would have to be faxed to that department," said Chief Utilization Officer Kelly Clay, MD.

But thanks to a new computerized system known as the Computerized Providers Order Entry system (CPOE), Clay and other physicians have access to patient data from anywhere with internet access.

"Access to information, the ability to transmit information from one spot, improves the efficiency by taking out some unnecessary steps," said Chief Medical Officer Doug Patten, MD.

The million dollar system processes medical orders immediately to labs and pharmacists. It also alerts physicians about a patient's drug allergies. The elimination of errors gives physicians the ability to improve patient quality.

"That's what we always focus on is from the patient perspective," said Patten. "The orders are more reliably entered, fewer errors, more quickly delivered and therefore more quickly received."

"It helps any duplication in the system so if you're not writing paper orders but you are putting them in the computer it's going to flag you if you've ordered the same test more than one time," said Clay.

Patten says the decade long journey to get the system came with some setbacks.

"So going to something electronic requires a change in my behavior but as physicians began to use it they begin to feel more comfortable navigating the system," said Patten.

"That's the wave of the future everything is being electronic being connected with multiple IT systems," said Clay.

A connection that Clay says will help bring the best care to her patients. 

Physicians began using the Computerized Provider Order Entry System July 1st at all Phoebe locations.

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