City could approve $46K for emergency software upkeep - WALB.com, Albany News, Weather, Sports

City could approve $46K for emergency software upkeep

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Albany City Commission meeting at the Government Center on Tuesday Albany City Commission meeting at the Government Center on Tuesday
Emergency call center employee working on software Emergency call center employee working on software
Government Center on Pine Ave in Downtown Albany Government Center on Pine Ave in Downtown Albany
Ivey Hines, City Commissioner Ivey Hines, City Commissioner
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ALBANY, GA (WALB) -

Albany city leaders could spend more than $46,000 this year maintaining emergency software.

City Commissioners said technology used in call centers is constantly changing, which makes ongoing maintenance more complex each year.  

They said upkeep of existing software is essential to keep the public safe and prevent a system failure, and could approve a Florida based company to perform the maintenance.  

"To maintain software is an expensive proposition.  We commissioners often question the pricing of it, how much it costs, and how often we're doing it, and those kinds of things," said Ivey Hines, City Commissioner.

Hines said the cost is the industry rate for maintenance of programs of the city's size. 

Commissioners are expected to take a final vote at their next meeting on July 23rd. 

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