Turner Co. 911 call system hit with virus - WALB.com, Albany News, Weather, Sports

Turner Co. 911 call system hit with virus

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TURNER CO., GA (WALB) -

Turner County is paying for some costly repairs to its 911 system. The call center got hit by a computer virus, but officials insist it hasn't hurt their ability to answer calls. Some folks are concerned that there safety could have been put at risk.

"More than likely I'll be mad because the only time you call 911 is if you have an emergency. There should be precautions to prevent there computers from getting a virus," said Ranardo Shine.

"It will scare me a little bit yeah, but it's not their fault," said Jesse Yawn.

Turner County's EMA Director Jason Lawson says the virus was discovered after their record keeping computer system started acting slower than normal. Dispatchers had to manually take notes from callers.

Jesse Yawn, a heart patient says he's always been able to get his calls answered and hopes the repairs finish soon.

"Well, so far it hasn't affected me, you know cause I've always been able to get through and the first 911 operator. They were all just as nice as they can be," said Jesse Yawn.

To remove the virus, it will cost $11,000. The Turner County Commission gave the okay last week for work to begin on removing the virus. Despite the virus, people are confident in the dispatchers.

"They're real efficient at what they do. And they'll get you help just as soon as possible," said Jesse Yawn.

Hasting Communications, from Tifton, will work on removing the virus from the 911 computer system.

The next step for Turner County's EMA is to tighten security on their computer system.

EMA says the virus may have entered through an unauthorized computer connected to the 911 server. Repairs to get rid of the virus will continue for the next few days.

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