About Pandora Jewelry

PANDORA's mission – then and today – is to offer women across the world a universe of high quality, hand finished, modern and genuine jewelery products at affordable prices, thereby inspiring women to express their individuality. All women have their individual stories to tell – a personal collection of special moments that makes them who they are. That is why we celebrate these moments. That is why we say these moments are unforgettable.

Determining Correct Bracelet Length

Wrap a tape measure tightly around where your wrist is broadest and add 1 inch to the measurement. This will ensure the bracelet is not too tight, and will allow room for the charms to fit on the bracelet. Next find the closest bracelet size. Some customers prefer to roll the bracelet over the hand. When measuring for a bracelet that will roll across the hand, measure tightly where your hand is the broadest.

Caring for your Pandora jewelry

Polish your PANDORA jewelry with a dry silver polishing cloth or consult with your PANDORA retailer for an in-store cleaning. For cleaning, simply use lukewarm soapy water – that is the best. Use a soft tooth brush to scrub the jewelry and then rinse it in clean water. To remove caked-on dirt, let it soak for 10 minutes in lukewarm soapy water, gently brush it clean and then rinse it in clean water.

For a shinier surface, you can consult with your PANDORA retailer for an in-store cleaning or polish your jewelry with a cloth with cleaning solution, which is available at your local PANDORA retailer.

WARNING - DO NOT EXPOSE PANDORA TO CHEMICALS. Silver pieces are given detail by oxidation. Exposure to harsh chemicals can alter the appearance of your PANDORA product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas.

Oxidized silver and pearls are easily damaged.

Leather is a natural product that will benefit from careful protection. Do not use in water or other liquids that may cause discoloration. Leather can stretch and relax over time, stretching is not a defect in this product. You may notice gentle shading and natural variations in color, these are merely the natural features of leather. You may also experience a change in the shade of the leather due to oils in the skin and the addition of charms to the bracelet or necklace. Use with a maximum of 7-9 charms.

When adding beads to new leather bracelet, please take care to hold the leather bracelet steady and twist the bead onto the bracelet. If the leather part of the bracelet is twisted when adding beads, the leather may be damaged.