Bank sends out new debit cards - WALB.com, Albany News, Weather, Sports

Bank sends out new debit cards

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Heritage Bank V.P. of Marketing Mary Beth Hobby Heritage Bank V.P. of Marketing Mary Beth Hobby
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SYLVESTER, GA (WALB) -

By Jennifer Emert - bio | email

ALBANY, GA (WALB) –  Sylvester - 1,500 Heritage Bank customers in Sylvester will get new debits cards this week in the wake of an investigation into debit card fraud.

Nearly 100 people from Albany to Tifton reported problems to Sylvester Police after their debit card information was compromised and withdrawals were made from their accounts in several southwestern states. Police are still investigating.

Heritage Bank let customers know this weekend they'll need to change their personal identification numbers when they get the new card, but it's to protect their information.

"We really only had a very small number of customers affected by the situation over there, but we wanted to be proactive and make sure our customers financial information was secure going into the holiday season," Heritage Bank V.P. of Marketing Mary Beth Hobby.

It's not costing customers anything for the new debit cards. Heritage Bank lowered limits on debit cards after the first instances of fraud occurred and has stopped granting withdrawals from states where problems have been reported.

 

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