Don't like your gift? Returning may not be the best choice - WALB.com, Albany News, Weather, Sports

Don't like your gift? Returning may not be the best choice

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By Christian Jennings - bio | email

December 26, 2008

THOMASVILLE, GA (WALB) - Those good sales may be good for shoppers but bad for anyone making returns.

The day after Christmas is typically the biggest day of the year for returns. The JCPenney in Thomasville had people at the door when they opened at 5:30 this morning.

Even though returns were high, many customers wanted to exchange items instead of trying to get money back.

On returns at JCPenney you only get back an amount equal to the item's lowest price over the last 30 days. Today's low sale prices mean returning something might not be worth it.

"It's been mostly exchanges. Some of them are returns, but then they turn right around and repurchase," says Patricia Wells with JCPenney.

Clerks said even if people came into the store intending just to return an item, the sales were too good to pass up.

Many customers ended up making new purchases, sometimes worth more than the items they just returned. Feedback