Getting the 411 from 311 - WALB.com, Albany News, Weather, Sports

Getting the 411 from 311

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By Karen Cohilas - bio | email

December 9, 2008

ALBANY, GA (WALB) - The city of Albany is moving closer to providing a number you can call to report problems or get information about city services. It will provide a central location for information on all city services.

Want to report a street light that isn't working? Just call 311. The same goes for reporting weedy lots or finding out library hours.

Assistant City Manager Wes Smith said, "It basically makes it easier for us to provide service to the customer to make sure they know what we're doing and where we stand with any particular request."

Tuesday, the city tentatively approved purchasing software to operate the system for about 42-thousand dollars.

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