Cairo-- Over the last year, they've seen big changes here at Grady County EMS. Nine months ago Billy Rathel, formerly the Miller County EMS director, came on board as Grady county's new director. "The service was good but there's always room for improvement. I came with a mindset of improving quality care for the citizens of Grady county," Rathel said. And with hard work, and positive attitudes, the EMTs and paramedics here say they've accomplished that goal.
"I feel we do a great job working with patients. I worked at two other services and I feel anyone that works here is well qualified," said paramedic Rodney Gordon, a supervisor. The award for service of the year stipulates the winner be a community-oriented service, something they strive for. "We go to some of the elementary and middle schools. Let them know about 911 services and how to call 911. And we teach CPR too," Gordon said.
Rathel added, "They go into the health department and doctors offices and update their CPR training." And while they enjoy going out into the community, they want people know their doors are open to them. "We invite people to stop by the EMS service if they want to and go through our station. Look at our ambulances have your blood pressure checked," said Rathel.
But it's their careful care of their patients they know makes all the difference in providing quality service. "We establish a repoir with patients first of all, " explained Gordon. Under Rathel's direction, and with their hard work they know their service can only improve from here.