Day after Christmas is full of returns and exchanges - WALB.com, Albany News, Weather, Sports

Day after Christmas is full of returns and exchanges

Updated:
  • More WALB News10 HeadlinesMore News HeadlinesMore>>

  • ATC celebrates Arbor Day Monday

    ATC Celebrates Arbor Day Monday

    Sunday, April 20 2014 4:00 PM EDT2014-04-20 20:00:13 GMT
    Albany Technical College, a Tree Campus USA, will celebrate Arbor Day on Monday, on the grounds north of the Nathaniel Cross Health Care Technology Building, by planting a tree. George Paul, EnvironmentalMore >>
    Albany Technical College, a Tree Campus USA, will celebrate Arbor Day on Monday, on the grounds north of the Nathaniel Cross Health Care Technology Building, by planting a tree.More >>
  • Smack down on Cancer at the State Theater

    Smack down on Cancer at the State Theater

    Saturday, April 19 2014 11:54 PM EDT2014-04-20 03:54:50 GMT
    Wrestlers from all over Georgia and Florida were in town for the Smack Down on Cancer Event at the state theater. More >>
    Wrestlers from all over Georgia and Florida were in town for the Smack Down on Cancer Event at the state theater. More >>
  • Americus student honored in statewide design contest

    Americus student honored in statewide design contest

    Saturday, April 19 2014 7:59 PM EDT2014-04-19 23:59:05 GMT
    Indira Zelaya, a fourth grader from Sarah Cobb Elementary School in Americus, was honored in Atlanta recently for her artwork supporting Georgia's manufacturing industry.  She was nominated by South GeorgiaMore >>
    Indira Zelaya, a fourth grader from Sarah Cobb Elementary School in Americus, was honored in Atlanta recently for her artwork supporting Georgia's manufacturing industry.  She was nominated by South Georgia Technical College.More >>

December 26, 2007

Albany -- Christmas shopping may be over, but the after-Christmas rush has just begun.

"Not quite as intense as the holidays, but we do anticipate having a lot more returns than a normal day. And we set up to do that with staging areas," said Sears Operations Manager, Kelvin Tompkins. 

But before you get to these lines, what will you need?

"In the perfect situation, you will have the original receipt. And in place of that a lot of retailers will have gift receipts. We would like to make sure that all of the tags are still on the product, and that it is still in all of its original packaging unopened," said Tompkins.

And if you don't have one of these things, most merchants are willing to work with you, but it may cost you.

"Our particular policy is that a return without a receipt will be given at the last sale price at the register. And or we will work to exchange it. And if we can't find the product we will give you a gift card for store credit," said Tompkins.

But the policy for electronics is usually tighter. 

"Our policy for all merchandise with the exception of electronics is 90 days. It's 30 days on electronics and its 2 weeks on some of our smaller more intricate electronics," said Tompkins.

But whatever it is you are trying to exchange or return, remember to pack your patience as you brave the crowds.

"We try to be as sensitive as we can to customers who may want to return items they may not particularly want or fit," said Tompkins.

Be sure to also have your drivers license if you plan on making any returns. And be sure to bring every piece of a gift you plan to return that didn't work properly.

feedback: news@walb.com?Subject=ExchangesReturns/DR

Powered by WorldNow