ASHBURN, GA (WALB) - A Turner County man is concerned about a recent letter he received in the mail and wants to make sure what happened to him doesn't happen to you.
This week he received a notice that said he owed thousands of dollars to a collection company. It contained sensitive information. The only problem is he doesn't owe a dime, and hasn't for some time. He wants answers, but finding them has been a bit of a maze.
As Eric Richter holds a pool party for his daughter's birthday, he never dreamed he would have received a letter in the mail from Palisades Collection Company just two days prior.
"I've never received anything like this," said Richter.
The company says he owes more than $2,000 by August 27. It appears to be tied to his old citi financial loan he used to purchase items for his home back in 2006 and 2007. He closed that account more than a year ago.
"I Probably would have thrown it in the trash but I got online to do a little research and when I did that, it really got my attention," Richter noted.
Richter found a number of complaints involving Palisades on web. WALB called the company's 1-800 number for more information. After listening to more than five minutes worth of payment options, we couldn't even leave a message at the end because the mailbox was full.
The address says the company is based out of Englewood Cliffs New Jersey. Since we were unable to leave a message with Palisades, we will try calling again next week.
We'll bring you more live, local, late breaking details if we speak to a representative. For now Richter will continue to look for answers to keep him and his family safe from identity theft.