Heat buys time for late power customers - WALB.com, Albany News, Weather, Sports

Heat buys time for late power customers

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By Karen Cohilas - bio | email

ALBANY, GA (WALB) –  Some Albany Water, Gas and Light customers may soon end up in the dark.  But as long as the heat index hits 100 each day, WG&L won't cut customers off for non-payment.

Right now, more than 800 customers are on the list to be disconnected when the weather cools off. And the amount they owe keeps going up.

If you miss your due date, even if your power isn't cut off, a non-payment fee will still be added to your bill, making it even more difficult for you to pay later on.

"It's hard to believe, but we do have customers calling complaining that we didn't cut them off, so it's a dual edged sword, but we just feel like it's very important not to put anybody's health at risk," said Lorie Farkas of Water, Gas, and Light.

Water, Gas, and Light doesn't expect a break from the high heat or high bills soon. The highest summer bills are typically sent out in August and September.

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