Saturday, May 25 2013 8:43 PM EDT2013-05-26 00:43:55 GMT
A Turner County man is now in custody after he had a standoff with deputies for about two hours Saturday evening. Sheriff Andy Hester says deputies were called to the home of Ricky Nelson on CoverdaleMore >>
A man had a standoff with Turner County deputies for about two hours Saturday evening.More >>
Saturday, May 25 2013 6:27 PM EDT2013-05-25 22:27:57 GMT
Supporters of a 6-year-old Albany boy battling a serious brain disorder are coming together once more to help with his medical bills. This time, with a Vegas style event. This may seem like a regularMore >>
Supporters of a 6-year-old Albany boy battling a serious brain disorder are coming together once more to help with his medical bills. This time, with a Vegas style event.More >>
Saturday, May 25 2013 4:52 PM EDT2013-05-25 20:52:02 GMT
A woman is recovering after her SUV was struck by another vehicle, flipping it several times. It happened around 3:15pm Saturday, near the 1500 block of U.S. Highway 19. Officials say John Earley wasMore >>
A woman is recovering after her SUV was struck by another vehicle, flipping it several times.More >>
Saturday, May 25 2013 7:30 AM EDT2013-05-25 11:30:07 GMT
Albany Engineer K. Bruce Maples, P. E. announced some road closures Thursday morning. Beginning at 6:00 A.M., Saturday, May 25, 2013, the following streets will be closed for the Spring Fest and SBMore >>
Albany Engineer K. Bruce Maples, announced some road closures beginning at 6:00 A.M., Saturday, May 25, 2013, in downtown Albany.More >>
Friday, May 24 2013 10:55 PM EDT2013-05-25 02:55:46 GMT
Not going out of town for Memorial Day? Don't worry, the Albany Panthers want to make sure you have a good weekend as they host their first ever beer fest. You can sample more than 20 types of beer SaturdayMore >>
Not going out of town for Memorial Day? Don't worry, the Albany Panthers want to make sure you have a good weekend as they host their first ever beer fest.More >>
ALBANY, GA (WALB) – Albany and Dougherty County's help line is getting twice the calls it got when it went into service nine months ago.
June's the busiest month so far, with a projected 1,600 calls for the month. The center fields a wide range of questions everything from election information to a late garbage pick up to neighbors reporting code violations.
"If it's a generic type question then we usually try to have the answer. If they're calling to ask us where to pay a traffic ticket we can help them, if they want to know how much the ticket is then we do have to refer the call on," said Cindy Tiernan, IT Project Manager.
Operators try to send the caller to another person, not a system or voice mail. While the center is just open from 8:00 AM to 5:00 PM their web site can handle after hour inquiries and direct them to the right office.
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