Mystery shopper visits Valdosta - WALB.com, Albany News, Weather, Sports

Mystery shopper visits Valdosta

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By Jade Bulecza - bio | email

VALDOSTA, GA (WALB) –A mystery shopper visited Valdosta, and gave the city a top score.

The shopper evaluated hotels, stores, and restuarants on their customer service.

The overall community got a grade of "A" because of friendliness and orderliness. Austin's Cattle Company was one of the places visited. The manager there said the shopper was impressed with their service.

"It was news to us we didn't know anybody was coming through so it was real pleasant to get the feedback we did from it," said Keith Sirmans, Austin's Cattle Co. Manager. "We had a real positive experience. The staff works really hard."

The shopper also offered some businesses suggestions to improve, like having employees wear name tags, making sure businesses are not overcrowded with stock, and being sure to leave your desk or counter to greet customers.


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