AT&T plans to open new call center - WALB.com, South Georgia News, Weather, Sports

AT&T plans to open new call center

By Tayleigh Davis - bio | email

ALBANY, GA (WALB) - Dozens of Albany workers will lose their jobs in a couple of weeks, but some may slip right into a higher paying position.

AT&T is cutting 75 jobs from the 411 land line customer information center April 3, but a new call center will hire back at least 15 people.

It will serve older customers, the hearing impaired, and foreign language speakers. Salaries could start at $45,000.

"15 people is just a start to get the center up and going," said Albany CWA Union President, Roger Todd. "Hopefully it will progress and go further and maybe incorporate not just Southeast states, but Southwest and Pacific states."


©2010 WALB News. All rights reserved.   Feedback

  • More WALB News10 HeadlinesMore News HeadlinesMore>>

  • The Latest: Irma weakens into a tropical depression

    The Latest: Irma weakens into a tropical depression

    Monday, September 11 2017 3:27 AM EDT2017-09-11 07:27:29 GMT
    Tuesday, September 12 2017 2:42 AM EDT2017-09-12 06:42:09 GMT
    Irma weakened to a Category 1 storm as the massive hurricane zeroed in on the Tampa Bay region early Monday after hammering much of Florida with roof-ripping winds, gushing floodwaters and widespread power outages.More >>
    Irma weakened to a Category 1 storm as the massive hurricane zeroed in on the Tampa Bay region early Monday after hammering much of Florida with roof-ripping winds, gushing floodwaters and widespread power outages.More >>
  • Multiple agencies investigate unlicensed personal care facility

    Multiple agencies investigate unlicensed personal care facility

    Tuesday, September 19 2017 3:06 PM EDT2017-09-19 19:06:15 GMT
    GBI investigates unlicensed personal care facility in Albany. (Source: WALB)GBI investigates unlicensed personal care facility in Albany. (Source: WALB)

    Investigators with the GBI and the Albany Police Department set up crime scene tape around an entire block of apartments Tuesday morning. One neighbor said she's been concerned about the people living in these apartments for several months. 

    More >>

    Investigators with the GBI and the Albany Police Department set up crime scene tape around an entire block of apartments Tuesday morning. One neighbor said she's been concerned about the people living in these apartments for several months. 

    More >>
  • Sisters face drug charges in Coffee Co.

    Sisters face drug charges in Coffee Co.

    Tuesday, September 19 2017 10:44 AM EDT2017-09-19 14:44:52 GMT
    (Source: Coffee Co. Sheriff)(Source: Coffee Co. Sheriff)

    Krystel Merritt and Christina Maria Lott of Douglas are behind bars at the Coffee County Jail following a lengthy investigation by drug agents. 

    More >>

    Krystel Merritt and Christina Maria Lott of Douglas are behind bars at the Coffee County Jail following a lengthy investigation by drug agents. 

    More >>
Powered by Frankly