AT&T plans to open new call center - WALB.com, Albany News, Weather, Sports

AT&T plans to open new call center

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By Tayleigh Davis - bio | email

ALBANY, GA (WALB) - Dozens of Albany workers will lose their jobs in a couple of weeks, but some may slip right into a higher paying position.

AT&T is cutting 75 jobs from the 411 land line customer information center April 3, but a new call center will hire back at least 15 people.

It will serve older customers, the hearing impaired, and foreign language speakers. Salaries could start at $45,000.

"15 people is just a start to get the center up and going," said Albany CWA Union President, Roger Todd. "Hopefully it will progress and go further and maybe incorporate not just Southeast states, but Southwest and Pacific states."


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