Cold days mean bills went unpaid - WALB.com, Albany News, Weather, Sports

Cold days mean bills went unpaid

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By Karen Cohilas - bio | email

ALBANY, GA (WALB) – Utility companies didn't cut off power to customers behind on their bills during this month's extreme cold, but that could lead to bigger problems now that it's warming up.

Water, gas and light is now disconnecting customers who have failed to pay. They'll be hit with a $25 service charge. They'll also have to pay the old bill and the new one that is due soon.

Lorie Farkas said, "We haven't had these kind of cold temperatures, that many days strung together, so we're going to have some monster bills and we're going to work with people as best we can, but the bottom line is, we are a business and not a social service agency and they've got to get paid. If not, it's just going to make each bill incrementally higher."

If you are having trouble paying your bill, you can contact Water, Gas and Light and ask for help, but if you do nothing, you'll likely have your utilities cut off completely.

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