Albany homes flooded with raw sewage - WALB.com, South Georgia News, Weather, Sports

Albany homes flooded with raw sewage

By Jennifer Emert - bio | email

ALBANY, GA (WALB) –  The northwest Albany homes were flooded with raw sewage, and the owners say it's the city's fault.

Two homeowners on Forest Glen Drive were forced from their homes a week ago when sewage began pouring from the toilets with such force it splattered on their walls.

They'll have to replace carpeting, hardwood floors, insulation, and duct work under their homes.

It could be six to eight weeks before the families can even think about returning home. The Powell's had to throw out mattress sets they bought earlier this year. Five rooms in their home were damaged, and they're not the only ones.

Inside Helen and Orvis Powell's home was a sea of black sludge. They're son captured the damage. It was the same situation at the Freeney's next door.

Fred Freeney heard it coming. "This bathroom, I heard this gurgling noise, and knew something was about to happen."

Before he could turn around, both toilets erupted. "It got out of hand, the towels wouldn't stop it."

In six to eight minutes it filled the house. If that wasn't bad enough imagine the smell. "Absolutely horrible and it's the single worst thing that's ever happened to me or us."

"Frustrating, Traumatic, a lot of tears and we do laugh because we know that god is taking care of us," said Linda Freeney. "Three and a half years ago all of these floors were new."

ServePro has been cleaning up the damage classifies the mess as one of the worst. "This is considered class three or category three or black water," said Paul Dewan, ServPro Production Manager.

With heavy residue throughout the affected areas the first step of the clean up was to get carpeting, flooring, and furniture out.

"Harder surfaces can be cleaned, some things can be cleaned and sanitized and sealed but generally any soft materials once it gets into the materials that's all that we can do with them," said Dewan.

Both families say the city responded quickly, and has been helpful with their cleanup, but for both the Freeney's and Powell's they won't be home for Christmas. 

City officials didn't want to talk with us on camera, but said they were fixing a nearby blockage when these houses were damaged. They say they're still investigating to figure out what happened.

The families say the city told them they are responsible for the damage. City officials say if they determine the city is at fault, they will compensate the two families.

ServePro is still working on estimates for the families.

©2009 WALB News. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.  Feedback

  • More WALB News10 HeadlinesMore News HeadlinesMore>>

  • Police respond to robbery by snatching at Albany package store

    Police respond to robbery by snatching at Albany package store

    Saturday, March 25 2017 11:32 PM EDT2017-03-26 03:32:15 GMT

    Albany Police have responded to a robbery by snatching at the National Package Store on Oakridge Drive. Dispatch has confirmed the call came in just before 8 p.m. Saturday, and the suspect fled the scene.

    More >>

    Albany Police have responded to a robbery by snatching at the National Package Store on Oakridge Drive. Dispatch has confirmed the call came in just before 8 p.m. Saturday, and the suspect fled the scene.

    More >>
  • "The Voice" contestant J Chosen helps community at Albany Strong Fun Fest

    "The Voice" contestant J Chosen helps community at Albany Strong Fun Fest

    Saturday, March 25 2017 10:32 PM EDT2017-03-26 02:32:57 GMT
    (Source: WALB)(Source: WALB)

    The focus Saturday was on taking a break from storm cleanup and recovery, and to have a little bit of fun at the Albany Strong Fun Fest. The festival happened all day, with bands hitting the stage from 12:30 to 7 p.m.

    More >>

    The focus Saturday was on taking a break from storm cleanup and recovery, and to have a little bit of fun at the Albany Strong Fun Fest. The festival happened all day, with bands hitting the stage from 12:30 to 7 p.m.

    More >>
  • Former America's Got Talent finalist visits Albany for "Seniors on the Runway"

    Former America's Got Talent finalist visits Albany for "Seniors on the Runway"

    Saturday, March 25 2017 9:46 PM EDT2017-03-26 01:46:19 GMT
    (Source: WALB)(Source: WALB)

    A big voice with roots in South Georgia visited Albany this weekend. Quintavious Johnson placed fifth on America's Got Talent back in 2014. He has family who lives here in Albany.

    More >>

    A big voice with roots in South Georgia visited Albany this weekend. Quintavious Johnson placed fifth on America's Got Talent back in 2014. He has family who lives here in Albany.

    More >>
Powered by Frankly