Mediacom Cable customers need to swap boxes - WALB.com, Albany News, Weather, Sports

Mediacom Cable customers need to swap boxes

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March 4, 2003

Albany -- Mediacom Cable Television customers in South Georgia who subscribe to premium channels like HBO or Showtime will soon be going digital. Customers will have to rent a digital box to receive the premium channels, and it will cost more.

The old analog boxes for Mediacom Premium Channel customers are being replaced. The switch to digital signals for Mediacom customers in Albany, Leesburg, Sylvester, Poulan, Cordele, and Fitzgerald is underway.

You need to trade boxes before March 15th, or face interruptions. Mediacom Senior Director Jim Walker said "We start making preparations to do away with 2, 5, 20, 21, and 56 March 15th, those channels may actually experience some interruptions for a couple of hours in the day from March 15th on, until we shut them down."

You will have to have a new digital box to continue to receive premium channels. The digital box rents for the same 3 dollars a month as the old box, but Mediacom will not charge for the first three months. But there will also be a 5 dollar monthly access fee. Walker said "But with that you will receive 7 additional screens of HBO, 10 additional screens of Showtime, 11 additional channels of Encore."

In addition to the multi-screen premium services, customers will receive 11 additional channels like Discovery Kids, Golf Channel, and Game Show network.

 Customers will have to bring in their old box, and get the digital box. Leave your cables hooked to the TV, just detach the box.

Mediacom's Albany office will be open from 8 until 6PM Monday through Friday, and from 9 till Noon Saturday to trade boxes. Sylvester and Poulan customers can call to set up a time to have their boxes delivered.

posted at 6:13 by jimw@walb.com