But at Abraham Baldwin Agricultural College, a new method of serving students has emerged. ABAC is trying to treat them like customers. For their efforts, the college received an award Thursday from the Chancellor of the University System of Georgia.
Even though the award was just handed out Thursday, it has been a long time coming.
Dr. David Bridges, the President of A.B.A.C. said, "we charged, three years ago, charged a customer service team on the campus to see what we were doing, and to raise to lift up to administration projects to do.
One of those projects involved financial aid. Since the customer service drive began, ABAC has been able to cut the time that the average student spent applying for financial aid by 65 percent.
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