Verizon Wireless has service problems - WALB.com, South Georgia News, Weather, Sports

Verizon Wireless service problems fixed

By Tayleigh Davis - bio | email

ALBANY, GA (WALB) - Frustrated cell phone customers in South Georgia couldn't dial out for hours today. People flooded the Verizon Wireless Parking lot in Albany Saturday trying to find answers.

A store manager said a signal with the tower went down at 9 a.m. Saturday. Customers were still able to text and e-mail on their phones, but some said it was still very frustrating not being able to dail out.

"It's pretty scary," said Amy Imes, who planned on using her cell phone to contact people during a sporting event. "My home phones are out as well so I have not had any service at all."

Dedra White of Cuthbert stopped by the Verizon Wireless store to see why her phone wasn't working.

"I feel like we're living in the stone ages. I rely so much on my phone," said White. "I'm still not happy about it because If you miss your payment they're going to cut you off. I feel like we are loyal customers. They should be at our beck and call."

A spokesperson with Verizon said cell phone service became available again around 5 p.m. Saturday. The network team is still investigating the exact cause.

©2009 WALB News. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.  Feedback

  • More WALB News10 HeadlinesMore News HeadlinesMore>>

  • FIRST ALERT: Alberto's projected impacts across SWGA

    FIRST ALERT: Alberto's projected impacts across SWGA

    Sunday, May 27 2018 11:10 AM EDT2018-05-27 15:10:10 GMT
    A disturbance in the Caribbean will bring rain to Southwest Georgia the rest of this week and into next week. (Source: WALB)A disturbance in the Caribbean will bring rain to Southwest Georgia the rest of this week and into next week. (Source: WALB)

    The first named storm of the 2018 hurricane season makes its debut before the season officially begins.

    More >>

    The first named storm of the 2018 hurricane season makes its debut before the season officially begins.

    More >>
  • Radium Springs resident wants to see residential improvements after 2017 storms

    Radium Springs resident wants to see residential improvements after 2017 storms

    Sunday, May 27 2018 11:09 AM EDT2018-05-27 15:09:43 GMT
    Every morning when Chris Reetz walks out her front door she sees this broken trees and destroyed houses that were once homes for families. (Source: WALB)Every morning when Chris Reetz walks out her front door she sees this broken trees and destroyed houses that were once homes for families. (Source: WALB)

    It's been 16 months since the January 2017 tornado ripped thorough Southwest Georgia.

    More >>

    It's been 16 months since the January 2017 tornado ripped thorough Southwest Georgia.

    More >>
  • American Red Cross preparedness tips ahead of flash flooding

    American Red Cross preparedness tips ahead of flash flooding

    Sunday, May 27 2018 12:12 AM EDT2018-05-27 04:12:40 GMT
    The American Red Cross said they are prepare before the storms hit. (Source: WALB)The American Red Cross said they are prepare before the storms hit. (Source: WALB)
    The American Red Cross said they are prepare before the storms hit. (Source: WALB)The American Red Cross said they are prepare before the storms hit. (Source: WALB)

    Here in Southwest Georgia the American Red Cross has been working the last couple of days to prepare for the storm.  The American Red Cross has been getting their relief supplies ready across the 19 county region.  

    More >>

    Here in Southwest Georgia the American Red Cross has been working the last couple of days to prepare for the storm.  The American Red Cross has been getting their relief supplies ready across the 19 county region.  

    More >>
Powered by Frankly