PSC approves 311, but delay looms - WALB.com, Albany News, Weather, Sports

PSC approves 311, but delay looms

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By Karen Cohilas - bio | email

ALBANY, GA (WALB) - The city of Albany is one step closer to having its customer service and information line up and running.  

Today, the telecommunications committee of the Public Service Commission approved the number 311 for Albany and Dougherty County to use as a citizen help line.

But it may not quite be ready by the go date of September 1st, as the city is still negotiating with AT&T and cell phone companies so that everyone can use it. 

"We do have a bit of a snafu through AT&T, that the 311 number will likely, not actually be on September 1st, but we have a seven digit number reserved for this," said Wes Smith, Assistant City Manager.

While the city is waiting for all players to come on board with the 311 number, starting September first, you can call 878-3111 with any questions you have related to city or county government.

 

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