Post Office to check residents needs - WALB.com, Albany News, Weather, Sports

Post Office to check residents' needs

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By  Stephanie Springer  - bio | email

ALBANY, GA (WALB) - The post office has problems. The US Postal Service lost nearly $2.5  billion the second quarter of this year. But they want your input on ways they can improve.

Soon post office customers all over the country will get a survey in the mail asking service related questions ranging from mail delivery time to customer service experience.

The Albany postmaster, Ron Bradley, says their main focus is improving service. He hopes you'll fill out the survey.

"These are one of the tools we use to keep our pulse on how are we doing we don't want customers out there to have an issue or concern and not be able to address it with us."

The postmaster says the surveys come from headquarters on a regular basis.


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