Albany/Dougherty info system moves forward - WALB.com, Albany News, Weather, Sports

Albany/Dougherty info system moves forward

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By Jim Wallace - bio | email

ALBANY, GA (WALB) - On September First the city of Albany and Dougherty County's new public information phone system will go on line, even if they have to wait on the phone number.

Any questions you have about  the City of Albany, Dougherty County, or Water Gas and Light services can be answered by calling the new 311 line. Some of the employees who will man that new information line trained today.

"You've got a weed lot that needs cleaning. You got an abandoned car that needs removing. You need your trash picked up because they missed your pile. You can handle that with one call," said Wes Smith, Asst. City Manager.

The idea is to make sure non-emergency calls don't clog up the 911 system, and to allow people to make one call where they can have any question they may have answered.

The new information line begins September 1st, even if the 311 line is not ready in time.

If not, the temporary phone number will be 229-878-3111.

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