Scam targets elderly utility customers - WALB.com, Albany News, Weather, Sports

Scam targets elderly utility customers

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By Len Kiese - bio | email

ALBANY, GA (WALB) -  There's now another scam to look out for.  This one targets Georgia Power customers.

Someone claiming to be a Georgia Power Company employee is calling elderly customers and telling them their electricity could be cut off if they don't immediately provide a credit card number.

A few customers have fallen for it. Their credit card numbers were used to wire money to Alabama.

Local managers say if a bill is late, the only call customers would get from them is automated. Even then, customers have to call a specific number or visit an office to pay a bill.  

"Any transactions would be initiated by the customer. The customer would need to call in to Georgia Power and be sure that they're talking with the customer care center or our local representatives," said Georgia Power Albany Area Manager Jay Smith.

Once again, a live person will never call a customer about a bill. Jay Smith says even the meter readers who come out to cut off service will not ask for any payment or personal information.    

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